Question 1

Who is Origin Diamonds, and what makes you different from other retailers?"

Accepted Answer

No two people are exactly alike, and we believe engagement rings & jewelery should be the same. By combining the craftsmanship of fine rings with the ability to customize, we work with you to create one of a kind pieces that tell your story.

Question 2

Do you have physical stores?

Accepted Answer

Our rings and jewellery are sold online. However feel free to book a virtual appointment with us, directly online.

Question 3

When did Origin Diamonds originate?

Accepted Answer

We launched Origin Diamonds 2020 - rebranding our manufacturing jewellery workshop and wholesale arm. We're a family business that has been in the diamond and jewellery industry for over 100 years. Learn more about us

Question 4

Where are you based?

Accepted Answer

Origin Diamonds is based in Hyde Park, Johannesburg, South Africa. We are purely an online store.

Question 5

Is it safe to shop online?

Accepted Answer

Yes. Origin Diamonds delivers a 100% secure shopping experience. We will never pass, transfer nor sell any of your information to any third party companies. Also for your security and peace of mind we do not keep any record of your credit card details and security information. For more information on the security of our site please read our Privacy Policy

Question 6

Are we members of the Jewellery Council of South Africa?

Accepted Answer

Yes, we are a member of the Jewelery Council of South Africa. This means you can buy with confidence, knowing your piece of jewellery has a fair market price, its components have been responsibly, ethically, and sustainably sourced, and that your satisfaction with your purchase is of great importance to the seller.
As members we are commited to;
Conduct business and treat customers in a manner befitting the status of a Jewellery Council member at all times.
Ensure that every purchaser is a satisfied customer, and to render prompt and efficient service;
Offer service based on the highest ethical standards.
Maintain the highest level of personal and professional integrity.
Earn, establish and maintain a reputation for giving value at a fair price.
Promote goodwill and communication between Jewellery Council members.
Refrain from belittling the value and/or quality of merchandise supplied by competitors/colleagues.
Maintain sound business relationships with suppliers in order to provide the best ultimate service to customers.
Submit to arbitration in case of a dispute between member and customer, or member and supplier, or member and member.
Avoid untruthful or misleading statements in publicity and/or advertising.

Question 7

How do your prices compare to other internet retailers?

Accepted Answer

Our prices are lower than other online stores. As you are purchasing directly from the main source we are able to pass the savings directly to you by eliminating all the traditional layers of wholesalers and retailers in the supply chain.

South Africa's Leading Online Jeweller

083.379.6648

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